top of page

Non-Refundable Policies:

 

All clients & and people paying for the retreat are required to agree to the following Release and Liability Waiver which is effective for all Retreats and Sessions.

By booking and paying for a retreat, I acknowledge and agree that:

 

Please be aware of the following:

(    ) Practitioners at Vita wellness do not diagnose conditions, prescribe medications or provide medical treatments. 


(    ) I acknowledge that the primary objective of the sessions or Retreats is to facilitate balance, release, and healing. I fully comprehend that the effectiveness of these sessions is contingent upon my personal attitude, mindset, and willingness to be open to the process.


(    ) I assume sole responsibility for my own health and for the results of any sessions or Retreats provided by Vita wellness that may affect my health in any way. 


(    ) Treatments will not replace conventional medical diagnosis or treatment. I will continue taking medication prescribed by my licensed medical physician and will continue to follow their instructions. 


(    ) I release Vita wellness, its owners and practitioners from all legal liability during my participation in treatments. All information received by me from Vita wellness practitioners is accepted with full knowledge that any action taken by me as a result of the information received is my complete responsibility. 


(    ) If any disruptive, inappropriate, or mentally unwell behavior is displayed to the staff or other clients, to the point the retreat staff and coach cannot or is not qualified to contain, then you may be asked to leave from the program and referred to another facility or professional. Without repercussions towards Vita wellness or refunds of any kind. 


(    ) I understand that if I bring/consume any alcohol or illegal drugs during my stay or right before, I take full responsibility and can be asked to leave early without any refunds. 


(    ) I understand that unless I have pre-written consent and approval I may not have visitors during my stay. 


(     ) I understand and agree that if I am struggling with an addiction, I must be sober of any illegal drugs or excessive amounts of alcohol for at least 7-14 days before attending so that I am not withdrawing or detoxing during my stay, or I will be asked to not attend or leave without any refunds, as Vita wellness is not a detox center. 


(    ) Disclaimer: I understand that if I attend (especially the Dependence behaviour reset retreat) that Vita wellness and its clinicians shall not be liable for any damages, claims, liabilities, costs or obligations arising from the use or misuse of substances or activities. 

(    ) I agree that Vita wellness is not responsible for any outcomes, relapses, or harm inflicted during or after my attendance of the retreat. 


Vita wellness is committed to ensuring that the health information of our clients is treated with respect and safeguarded to ensure privacy.


(    ) I understand that if I have any concerns about my Retreat I will contact and deal with Vita wellness office directly only, and that if I write any slander/negative comments online Vita wellness will be taking legal action for slander/damages. I understand that this applies to not only me but my family members and friends as well, including using a false name online. 


(   ) All Money/Gratuity received from the client can and will be dispersed by the company in different areas and used as per our discretion. 


(  ) I can confirm I am attending by my own free will. I understand that If all forms are not signed and sent back before my arrival the retreat will not be able to begin. 


(     ) Vita Wellness has full rights to utilize, publish, and republish any written or recorded testimonials or reviews provided by me.


(   ) I agree to all the rules stated in the information package and understand the repercussions if rules stated in the information package are broken. I give vita wellness the right to terminate service immediately with no refund or any financial or reputational damages if I the client break any of the rules stated in provided information packages as well as all terms and conditions, information stated on the website, and policies provided in this waiver, the information package, and any other resources provided to me the client before, during and after my stay.   

(  ) I understand that all services/retreats, deposits, and payments are non-refundable for any reason, but my retreat may be postponed if done so with enough notice and permission from Vita Wellness.

(   ) I agree that I am fully aware and agree to the total price of my retreat package and any additional services I’ve chosen to be added on. I agree to let Vita Wellness keep my card on file for any additional services or incidentals.   

(   ) Vita Wellness retains the right to implement any alterations it deems necessary, which may encompass but is not limited to, modifications in advertised activities, meals, accommodations, rooms, amenities, service providers, or other related components of our offerings. It is understood that such changes are not valid grounds for any form of refund.

(   ) I acknowledge that itemized invoices are not provided as our pricing is structured as comprehensive package rates. I understand that insurance companies generally do not offer complete coverage for our package services. The extent of possible coverage for individual sessions depends on the selected service providers, and I agree that no guarantees are provided regarding this coverage. I further agree that the determination of coverage is solely within the purview of my individual insurance policy and the relevant insurance company. I acknowledge that Vita Wellness holds no liability in the event of reimbursement denial by my insurance provider.

(   ) I acknowledge that I have voluntarily enrolled to participate in this retreat. In consideration of Vita Wellness allowing me to participate, I agree to this release of claims, waiver of liability and assumption of risks. On behalf of myself, my heirs, executors, successors, administrators and any other person who may have an interest at common law or by operation of statute, I hereby waive any and all claims I or such parties may have now or in the future. I release from liability Vita Wellness and any teachers, employees, guides, agents or representatives (“the releasees”) for any personal injury, death, property damage or loss or any nature suffered by me as a result of participation in any activity on the retreat. I release from liability Vita Wellness for any cause whatsoever including those arising out of, or in any way connected to or occasioned by the negligence of the releases. 

(    ) I hereby acknowledge and accept that, given the nature of the services provided in this industry, individual responses and receptivity to teachings, therapies, and interventions may vary significantly. I understand that no guarantees or assurances have been made regarding the outcomes, results, or success pertaining to my mental health and overall well-being. I further acknowledge that no party, including the service provider and their organization, shall be held liable for any perceived or actual lack of progress, results, or changes in my mental health and well-being.

(     ) I hereby release and discharge the service provider, their organization, its agents, representatives, and all other associated parties from any claims, demands, or liabilities, whether foreseen or unforeseen, directly or indirectly related to my participation in the services provided. I fully understand and agree that the absence of positive results or desired outcomes does not constitute grounds for a refund or any form of compensation. This waiver is in full accordance with my voluntary and informed decision to engage in the services, with a clear understanding of the potential variations in responses, and the absence of guarantees concerning outcomes. 


(      ) Detox and Addiction Policy

At Vita Wellness Retreats, we prioritize the health and safety of all our guests. As such, it is important to establish the following policy regarding attendees who may be detoxing or experiencing withdrawal symptoms from alcohol or drugs:
1.    Not a detox or addiction center: Vita Wellness Retreats is not equipped to provide specialized care for individuals undergoing detoxification or withdrawal from alcohol or drugs. We are not a detox or addiction center, and our retreats are not designed to address severe addiction issues.
2.    Strict adherence to sobriety: To ensure the effectiveness and integrity of our retreat programs, it is mandatory that all attendees refrain from consuming an alcohol or using any illicit substances throughout their retreat experience. 
3.    Pre-retreat sobriety requirement: Individuals struggling with addiction must have a minimum of 7-14 days of continuous sobriety before attending any Vita Wellness Retreat. This prerequisite is in place to create a safe environment for all participants and promote optimal well-being during the retreat as we are not set up to facilitate individuals while detoxing.
4.    Zero tolerance for substance use: If it becomes apparent during the retreat that an attendee is detoxing, experiencing withdrawal symptoms, or in violation of our substance-free policy, they will be asked to leave immediately. No refunds, credits, or other forms of compensation will be provided by Vita Wellness Retreats in such circumstances.
5.    Guest responsibility: It is the responsibility of each attendee to disclose any addiction issues or concerns related to substance use during the booking process. Honest and accurate self-reporting is crucial for us to assess the suitability of our retreats for each individual's specific needs.
By signing this waiver, guests confirm that they understand and agree to adhere to this detox and addiction policy. Vita Wellness Retreats reserves the right to deny or terminate participation in any retreat for individuals who are detoxing or struggling with substance abuse, with no liability or responsibility on the part of Vita Wellness Retreats for any consequences arising from such actions.
We appreciate your cooperation in maintaining a safe and supportive environment for all our retreat participants

 

 


Vita Wellness Retreat’s Policies
Cancellation Policy and Terms: 


•    Vita wellness Retreats requires payment for the entirety of the Retreat at the time of booking and is non-refundable for any reason. 
•    All payments are final and non-refundable for any reason
•    If there is an appropriate reason for needing to reschedule your retreat may be rebooked if asked for and approved at least 14-days prior to your Retreat date. 
•    It is up to our discretion if a change of date is allowed to take place and you may be subject to a change of date and administration fees of $300. 
•    If you choose to leave early, (FOR ANY REASON) there will be no credits, no refunds or transferrable days. You cannot transfer any remaining days to somebody else. 
•    Once you cancel there will be NO window to reschedule, rebook, or to transfer. And no refunds will be given for any deposit or payment made for any reason. 
•    All pre-booked services are Non-refundable. 
•    Retreats are only valid to book or rebook for up to one year from the purchase date. 
•    Kindly note that we do not furnish itemized invoices, as our pricing structure is based on comprehensive package rates. It is important to recognize that insurance companies do not extend full coverage to our packaged services. The potential for coverage on individual sessions is contingent upon your chosen service providers; however, we are unable to provide any guarantee regarding the extent of such coverage. This matter rests solely within the jurisdiction of your individual insurance policy and the pertinent insurance company. Please be advised that our organization cannot assume liability in the event of reimbursement denial by your insurance provider, in any way, this is also not cause for any refunds.

•    A paid invoice can be requested and sent after your retreat.


Fees: 
    1. Gratuity, Credit card, and Tax fee of 15% will be charged on the total retreat amount.
    2. For any date changes made a $300 fee will be applied.
     3. If Retreat is booked on a Holiday or long weekend a 3% fee may be added. 

Additional Services: 
If you add any additional services to your retreat during your stay, you will be required to pay for them at the end of your retreat with the credit card on file unless otherwise specified, along with all taxes, gratuity and CC processing fees. Any services that are not listed on your original Itinerary are considered additional services. 
If you contact your coach for additional coaching sessions outside of the allotted work hours shown on your itinerary, unless for an emergency, additional fees may be added. 

Early Check-out:
If you choose to leave early, (FOR ANY REASON) there will be no credits, no refunds or transferrable days. You cannot transfer any remaining days to somebody else. 


Late Check-Ins Policy: 
Your reservation will only be held up to 1 hour from your check-in time unless special requests have been made prior to your retreat. 


Late Check-Outs Policy: 
Late check-outs after 12:00 pm is a $60 fee, if able to accommodate. 


Early Check-in Policy: 
Early Check-in/pick up $100 fee is applied anytime if you need to check-in or need to be picked up before 2:30pm, if able to accommodate. 


No show or Late Policy:
If you are not there or are late to your scheduled services during your retreat a fee will be added.

(     ) Responsibilities - I agree and acknowledge the following: 
1.    Show respect and consideration: Guests are expected to treat fellow guests, retreat staff, and the environment with respect and consideration prior to, during, and after the retreat.
2.    Active participation: Guests should actively engage in retreat activities and follow the provided schedule.
3.    Personal well-being and safety: Guests are responsible for their own physical and emotional well-being and must take necessary precautions to ensure their safety throughout the retreat.
4.    Compliance with rules and regulations: Guests are required to abide by any rules and regulations established by the retreat organizers and staff.


(     ) Limitations -  I agree and acknowledge the following:
1.    Illegal activities: Guests must not engage in any illegal activities or behaviors that may endanger themselves or others.
2.    Prohibited substances and weapons: Guests are strictly prohibited from bringing any illicit substances or weapons onto the retreat premises.
3.    Maintaining tranquility: Guests should not disrupt the peace and tranquility of the retreat environment, ensuring a serene atmosphere for all participants.


(    ) Early departure policy - I agree and acknowledge the following: If I choose to leave early for any reason, no refunds, rescheduling, or banking of unused days will be provided.


(    ) Liability Policy -  I agree and acknowledge the following:
By participating in any retreat organized by Vita Wellness Retreats, clients acknowledge and accept the following policy:


1.    Client Responsibility: Clients understand that engaging in retreat activities involves inherent risks and they voluntarily assume all risks associated with their participation. Clients are responsible for their own health, well-being, and personal safety during and after the retreat.
2.    Waiver of Liability: Vita Wellness Retreats and its staff shall not be held accountable, liable, or responsible for any illness, injury, or death that may occur during or after their attendance. This includes, but is not limited to, accidents, medical conditions, allergic reactions, or any other incidents.
3.    No Refunds or Compensation: In the event of illness, injury, or death, clients acknowledge and agree that Vita Wellness Retreats will not provide any refunds, reimbursements, or compensations. It is the client's responsibility to have appropriate travel insurance or personal health coverage to address any such situations.
4.    Assumption of Risk: Clients acknowledge that they have carefully considered and assessed the risks involved in participating in a retreat organized by Vita Wellness Retreats. By voluntarily participating, clients accept and assume all risks associated with the retreat.
5.    Indemnity: The Client agrees to indemnify and hold harmless Vita Wellness, its coaches, employees, and contractors, from any claims, actions, or demands arising out of the services provided.
By signing this policy, clients confirm that they have read, understood, and accepted the terms outlined above. It is the client's responsibility to carefully review and assess their own personal circumstances and make an informed decision regarding their participation in Vita Wellness Retreats.
We prioritize the well-being of our clients and strive to provide a safe environment throughout the retreat. However, clients are solely responsible for their own health and safety, and they agree to release Vita Wellness Retreats from any liability or responsibility in case of illness, injury, or death during the retreat.


---------------------------------------------------------------------------------------
 

YES, I agree to ALL the terms above

bottom of page