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Non-Refundable Policies:

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All clients & people paying for the retreat are required to agree to the following Release and Liability Waiver which is effective for all Retreats and Sessions.

By booking and paying for a retreat, I acknowledge and agree that:

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Vita Wellness Retreat’s Policies Cancellation Policy and Terms:  

 

  • Vita Wellness Retreats booking requires payment for the entirety of the Retreat at the time of booking and is non-refundable for any reason once payment is given.

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  • If there is an appropriate reason for needing to reschedule your retreat may be rebooked if asked for and approved at least 14-days prior to your Retreat date.

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  • Once you cancel there will be NO window to reschedule, rebook, or transfer. And no refunds will be given for any deposit or payment made for any reason.

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  • All pre-booked services are Non-refundable.

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  • Retreats are only valid to book or rebook for up to one year from the purchase date.

 

  • If all forms are not signed and sent back before arrival the retreat will not be able to begin*

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*Please be aware that we do not give out itemized invoices for our retreat packages, a paid invoice can be requested but insurance companies do not cover our packages and we cannot supply itemized invoices to them* 

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Fees:
1. Gratuity, processing, and Tax fee of 15% will be charged on the total retreat amount. 

*Please be aware that if staying for a week or more a 10% gratuity fee will be added instead of 5%*
2. For any date changes made a $100 fee will be applied.

3. If the Retreat is booked on a Holiday or long weekend a 3% fee will be added. 


Additional Services:
If you add any additional services to your retreat during your stay, you will be required to pay for them at the end of your retreat along with all taxes, gratuity, and CC processing fees. Any services that are not listed on your original Itinerary are considered additional services.


If you contact your coach for additional coaching sessions outside of the allotted work hours shown on your itinerary, unless for an emergency, additional fees may be added.


Early Check-out: If you choose to leave early, (FOR ANY REASON) there will be no credits, no refunds, or transferrable days. You cannot transfer any remaining days to somebody else.


Late Check-Ins Policy: Your reservation will only be held up to 1 hour from your check-in time unless special requests have been made prior to your retreat.


Late Check-Outs Policy: Late check-outs after 12:00 pm are a $50 fee, if able to accommodate.


Early Check-in Policy: Early Check-in/pick-up $50 fee is applied if you arrive or need to be picked up before 2:30 pm, if able to accommodate.

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No show or Late Policy: If you are not there or are late to your scheduled services during your retreat a fee will be added.

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Please be aware of the following:

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(   ) Practitioners at Vita wellness do not diagnose conditions, prescribe medications or provide medical treatments. 
(   ) The sole purpose of the sessions or Retreats is to assist in balancing, harmonizing, releasing and healing on all four levels. (physical, mental, emotional and spiritual) 
(   ) I assume sole responsibility for my own health and for the results of any sessions or Retreats provided by Vita wellness that may affect my health in any way. 
(   ) Treatments will not replace conventional medical diagnosis or treatment. I will continue taking medication prescribed by a licensed medical physician and will continue to follow his/her instructions. 
(   ) I release Vita wellness, its owners and practitioners from all legal liability during my participation in treatments. 
(   ) All information received by me from Vita wellness practitioners is accepted with full knowledge that any action taken by me as a result of the information received is my complete responsibility. 
(   ) If any disruptive, inappropriate, or mentally unwell behavior is displayed to the staff or other clients, to the point the retreat staff and coach cannot or are not qualified to contain, then you may be asked to leave the program and referred to another facility or professional, without repercussions towards Vita wellness or refunds of any kind. 
(   ) I understand that if I bring/consume any alcohol or drugs during my stay, no matter what, I take full responsibility and can be asked to leave early without any refunds. 
(   ) I understand that unless I have pre-written consent and approval I may not have visitors during my stay.
(   ) I understand and agree that I must be sober of any illegal drugs or alcohol for at least 14 days before attending or I will be asked not to attend or leave without any refunds and that Vita wellness is not a detox center. 
(   ) Disclaimer: I understand that if I am attending (especially the Dependence behavior reset retreat) that Vita wellness and its clinicians shall not be liable for any damages, claims, liabilities, costs, or obligations arising from the use or misuse of substances or activities. 
(   ) I agree that Vita wellness is not responsible for any outcomes, relapses, or harm inflicted during or after my attendance at the retreat. 
Vita wellness is committed to ensuring that the health information of our clients is treated with respect and safeguarded to ensure privacy.
(   ) I understand that if I have any concerns about my Retreat I will contact and deal with Vita wellness office directly only and that if I write any slander/negative comments online Vita wellness will be taking legal action for slander/damages. I understand that this applies to not only me but my family members and friends as well, including using a false name online. 
(   ) All Money received from the client can and will be dispersed by the company in different areas and used at our discretion. 
(   ) I can confirm I am attending of my own free will. 
(   ) I understand that If all forms are not signed and sent back before my arrival the retreat will not be able to begin. 

(   ) I agree to all the rules stated in the information package and understand the repercussions if the rules stated in the information package are broken. I give vita wellness the right to terminate service immediately with no refund or any financial or reputational damages if I the client break any of the rules stated in provided informational packages as well as all terms and conditions, the information stated on the website, and policies provided in this waiver, the information package, and any other resources provided to me the client before, during and after my stay.   

(   ) I understand that all services and retreats are non-refundable.

(   ) I agree that I am fully aware and agree to the total price of my retreat package and any additional services added on. 

(   ) I agree to let Vita Wellness keep my card on file for any additional services or incidentals.   

(   ) In the event that I have not remitted payment for this retreat, I hereby declare that I am speaking on behalf of the individual who has, and affirm that I have provided said individual with all pertinent information relating to the total cost of the retreat as well as the non-refundable policies associated therewith. Additionally, I solemnly commit that the aforementioned individual has authorized Vita wellness to utilize the payment card provided for the purpose of satisfying any outstanding balances.

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Following the pronouncements above I hereby declare the following:

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  • I am fully and personally responsible for my own safety and actions while and during my participation and I recognize that I may be in any the case at risk of contracting COVID-19 or any other illness.

  • With full knowledge of the risks involved, I hereby release, waive, discharge the Organization, its board, officers, independent contractors, affiliates, employees, representatives, successors, and assigns from any and all liabilities, claims, demands, actions, and causes of action whatsoever, directly or indirectly arising out of or related to any loss, damage, injury, or death, that may be sustained by me related to COVID-19 or any other illness while participating in any activity while in, on, or around the premises or while using the facilities that may lead to unintentional exposure or harm due to COVID-19 or any other illness.

  • I agree to indemnify, defend, and hold harmless the Organization from and against any and all costs, expenses, damages, lawsuits, and/or liabilities or claims arising whether directly or indirectly from or related to any and all claims made by or against any of the released parties due to injury, loss, or death from or related to COVID-19 or any other illness.

 

*Disclaimer we do not guarantee success in terms of your mental health and well-being and do not guarantee the outcome, this is not cause for a refund* 

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